Reader Question #3

Question: What kinds of policies and procedures should I have in place for my business?

Answer: There are several policies and procedures you should have for your small business; however, it will depend on the type of business you operate. You may want to consider implementing policies and procedures, even if you do not have any employees. Your policies and procedures may include:

• Welcome/Introduction to the company

• Employee Handbook/Workplace Policies (Employment Standards)

• Health and Safety Policy and Procedure

• Human Resource Policy and Procedure

• Privacy Policy

• Accessibility Policy

• Information Management Policy

• Financing Policy

• Custom Policies that are business specific

Any policies that you develop around topics covered by employment standards must not provide less that what is offered by the legislation and/or regulations. Employers are encouraged to develop policies and practices that enhance what is allowed for by the law.

Occupational Health and Safety regulations further require specific policies, procedures and training be provided to employees. There may also be additional requirements regarding pay equity. Employers who use or store hazardous products at their worksite are required to implement policies, procedures and training.

Policies and procedures are business and industry specific and should be researched carefully before being developed.

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